Privacy rules

1. Introduction

We offer an online platform (woots.info), where users can share content. We process personal details in the context of these activities. We respect your privacy, we handle your personal data carefully in accordance with the general data privacy regulation. In case of questions or comments on this privacy policy, please contact [javascript protected email address].

We may change this privacy statement from time to time. When we publish a modified version, we clearly show it on our websites. In this page you will always find the latest version of our privacy policy.


2. Processing of personal data

Personal data is all types of data that can be tracked as an individual, including your name, e-mail address, social media profile and your IP address.

We process your personal information when you use our services as described in our terms of use, for example when you register to create an account to use different features of our website. Some personal data are mandatory to provide because they are necessary to offer our services, other data is optional to be filled out. It is always possible to modify or delete personal data entered voluntarily using your account.

Below, we explain for each section why we process personal data, what personal data can be and on what legal basis we do this.

Later in this privacy statement, we explain with whom we share your personal data, where and how we store your data, how long we store personal data, what rights you have regarding your personal data and how you can exercise these rights.


2.1. Use of the website and cookies

When you visit our websites, small text files are stored on your computer, smartphone or other device. These files are called "cookies". Cookies help us to have functions, analyze and customize the website. For detailed information on the use of cookies and similar techniques, also consult our cookie declaration.


2.2. Create an account

When you register to create an account, you need to process a number of personal data. You can register by entering your name and e-mail address and creating an account.

We process the following data for you:

  • Name and surname (visible only if specified)
  • Nickname
  • Profile picture or image (optional)
  • E-mail address (visible only if specified)
  • IP address (never visible)

We process this personal data for the following purposes:

  1. To give you access to our platform;
  2. To enrich your account with information on the use of our platform;
  3. To show your data (if you wish without your name) to other users when they visit your content or when you post a comment;
  4. To inform you about the contents of your website that you have viewed.

The legal basis for the processing of personal data for the purpose (1) is the implementation of an agreement with you (as specified in our terms of use). Regarding the purposes (2), (3) and (4), we rely on a legitimate interest to keep you informed about updates through, for example, your dashboard or e-mail, to analyze the use to improve our service to users.

We would like to emphasize that when you use services like Facebook or Google+ through our platform, these parties also have access to some of your personal data on our platform. These external parties apply their terms of use and privacy conditions. We advise you to read these conditions carefully. woots.info is not responsible for this and has no control over this.


2.3. Using our platform

When using our platform, you can search, upload and download content, make content available by transferring it (paid or not) and responding to other users. For this, you need to process a set of personal data, which we link to your account.

When you upload content, you can also process personal data that is part of that content. For example, your data may be visible in the title of the content you are uploading, the description of the content and the content itself may contain personal data.

Your personal information is visible to other users in a public profile on our platform.

When you answer messages from other students, your nickname is displayed, which is visible to other users.

The following personal data are processed when using our platform:

  • Number of coins earned
  • Number of users who follow you
  • Created / published content: uploads, ratings / feddbacks and reactions on them from other users
  • Statistics
  • Payment details and your PayPal account.

We process this personal data for the following purposes:

  1. To view your activities in an overview in your profile
  2. Publish content on the platform and allow the exchange of content with other users
  3. Evaluate the contents
  4. To show what contents have been shared by a user
  5. A ranking of the best contents
  6. Payment of the agreed fare

2.4. Notifications via e-mail

We send emails to users who have created an account. Concerns the following types of e-mail:

  • New contents published by users followed
  • New requests from readers
  • New answers to requests followed
  • Purchases / donations received

The following personal data are processed for this:

  • Your email address
  • Nickname
  • The contents associated with your profile

We process this personal data to inform you about our services (including activation of your account, confirmation of your payment, etc.).

The legal basis for the processing of personal data for this purpose is our legitimate interest in keeping you informed of offers and interesting messages on our platform and sending personalized messages that correspond to the content you have viewed.


2.5. Support

If you have a question for us, you can contact us. You can send us a message via a web form. The following personal data must be processed:

  • First name
  • Email address
  • Open the text field with your question or message

We process this personal data for the following purposes:

  1. Answer your question or reply to your message
  2. Contact as part of the processing of your application
  3. Analyze the most common questions to improve the service

3. Sharing your personal data

3.1. Internal sharing

woots.info shares your personal information internally only with employees who are authorized to access your data when this is necessary for their work.


3.2. Outsource work and collaborate with partners

Furthermore, as part of the outsourcing of certain activities, we may share personal data with external parties, the so-called processors, with whom we have concluded processing agreements and which can not use your data for their own purposes. Some external parties are responsible for the processing of personal data, for example if you create an account there (for example, Facebook or PayPal). We also make arrangements with these parties for the careful processing of data.

The following external parties have access to (part of) your data.

  • Payment providers: PayPal
  • Social media providers: Facebook, Twitter, Google+

3.3. Government

We may also share personal data with third parties, including police and justice, if this is necessary for the investigation and prosecution of offenses only to the extent required by law.


4. Export of personal data

Your personal data will be stored or processed by us or by third parties engaged outside the European Union (and by the EEA) if this complies with the applicable rules for the transfer of personal data to countries outside the European Union. This means that we only transmit your personal data to countries outside the European Union if the European Union has decided that the third country concerned guarantees an adequate level of protection or if other appropriate safeguards are offered, such as an appropriate decision ( eg EU-US Privacy Shield) or the use of unmodified standard data protection provisions approved by the European Commission. These can be found at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en .


5. Conservation periods

We keep your personal data for as long as necessary in order to achieve our purposes as described in this privacy statement. In some cases we are obliged to keep (some) personal data longer when a legal retention period applies. We delete personal data when we no longer need them, we are not obliged to keep them.

When you exercise the right to remove your personal data, you can delete your data first. We explain this below, under the heading "Your rights".

We use the following retention periods:

  • Use of the website and cookies (see also our cookie declaration);
  • Account information; until you cancel your account or have been inactive on our platform for more than 2 years;
  • Notifications via e-mail: until unsubscription;
  • Help Center: up to a year at the most.

6. Security

We take the protection of personal data seriously and woots.info takes appropriate measures to prevent abuse, loss, authorized access, unwanted disclosure and unauthorized modification. In addition, you can take steps to protect your account.

  • Use a complex password;
  • Inform us in good time of changes in your personal data or incidents regarding your personal data;
  • Be careful when divulging personal information about yourself in your public profile, through social media and through messages;

7. Your rights

You can ask us to exercise your rights with regard to your personal data:

  • Withdrawal of authorization: you can ask us to withdraw your consent once granted. We therefore interrupt the processing of personal data in the future, unless there is another reason that obliges us to do so.
  • Access: you can ask us what personal data we process from you. In this case, we will share with you what personal data are processed, for what purpose, with which third parties is shared, the retention periods used, the source of which personal data may have been collected outside of you and information about any automatic decision-making process. In your account, you can view most of your data and check accuracy.
  • Correction: you can ask us to improve or supplement your personal data if this personal data is incorrect or incomplete. In your account you can check and adjust most of your data.
  • Disposal: you may request us to delete your personal data if the personal data is not relevant for the purpose for which it was collected, when the permit has been revoked, when you oppose the processing of personal data on the basis of a legitimate interest or when the processing of personal data is illegal. You can always cancel your account. Sometimes we are obliged to keep your data for a while, see the heading "retention periods".
  • Limitation of treatment: you can ask us to limit the processing of your personal data when the correctness of personal data is contested, the processing of personal data is illegal but you do not want it to be deleted, or awaiting a response on a request to exercise the right to opposition. In this case, we still archive the data, but we do not process it further.
  • Objection: You may object to the processing of your personal data when the processing of data is based on our legitimate interest, including the use of personal data for direct marketing purposes.
  • Data transfer (data portability): you can request us to obtain your personal data in a structured, current and mechanically readable form or to transfer it to another organization when data processing takes place automatically and is based on a permit or a agreement.

You can send a request to exercise the above rights by contacting us at [javascript protected email address]. We aim to respond within four weeks of receiving your request.


8. Other information about your personal data

8.1. Change of company

When woots.info is detected or merged with another company or in its preliminary phase, it may be necessary to access personal data or have it acquired by the new company. They are obliged to respect the conditions of this privacy statement. When there are changes in the way your personal information is handled, we will first notify you of this.


8.2. Privacy terms of external parties

When using third-party services through our website, such as social media networks (Facebook and Google+), the privacy conditions of these third parties apply. This privacy statement concerns exclusively the processing of personal data by woots.info in the context of our services. We recommend that you read the privacy conditions and settings of those external parties.


8.3. Minors

The woots.info services are aimed at users who are at least 18 years old. We do not intentionally collect personal data from minors according to national legislation. This means that when minors use our services according to national legislation, the consent of the parent or guardian is required in some cases (when the legal basis is based on consent).